Privacy Policy
Last updated: January 25, 2025
1. Overview
This Privacy Policy explains how Lock It Trade ("we", "us", "our") collects, uses, and protects your personal information when you use the platform. By accessing Lock It Trade, you consent to the practices described here.
This policy works in tandem with our Terms of Service. If you do not agree with this Privacy Policy, you should discontinue use of the platform.
2. Information We Collect
Account data such as your name, email address, username, password, and profile details that you provide during registration or updates to your profile.
Trading and journaling information you choose to input or sync through integrations, including trade logs, notes, performance metrics, and uploaded documents.
Usage data such as device information, browser type, IP address, timestamps, clickstream data, and diagnostic logs that help us secure and improve the platform.
Communication records when you interact with support, respond to surveys, or participate in feedback programs.
3. How We Use Information
To deliver core functionality including account authentication, journaling, analytics, notifications, and user support.
To personalize your experience, such as surfacing relevant insights, recently used tools, or onboarding content.
To process payments, manage subscriptions, and prevent fraud or misuse.
To monitor platform performance, troubleshoot issues, and conduct aggregated analytics that help us improve product reliability and user experience.
To send transactional emails, security alerts, and product updates that relate to your account. You may opt out of non-essential marketing communications at any time.
4. Legal Bases for Processing
We rely on several legal bases to process information: contractual necessity (to provide the services you request), legitimate interests (to maintain and improve the platform), consent (where required by law), and compliance with legal obligations.
5. Data Sharing and Disclosure
Service providers: We work with trusted partners such as Supabase (infrastructure), Vercel (hosting), Stripe (billing), Resend (email), and analytics vendors who process data on our behalf under contractual obligations.
Professional advisors: We may share limited data with legal, compliance, or accounting professionals when necessary.
Legal requirements: We may disclose information in response to lawful requests, to protect our rights, or to prevent fraud and security incidents.
Business transfers: If Lock It Trade is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection under this policy.
6. Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser, but disabling them may limit functionality.
Certain third-party integrations may set their own cookies or tracking technologies. We recommend reviewing their policies for additional details.
7. Data Retention
We retain personal information for as long as required to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
You can request deletion of your account data, subject to any retention obligations we must follow for legal or security reasons.
8. Security
We implement administrative, technical, and physical safeguards to protect your information, including encryption, access controls, and continuous monitoring.
Despite these efforts, no online service can guarantee absolute security. You share responsibility for keeping your account secure by using strong passwords, enabling optional security features, and promptly reporting suspicious activity to legal@lockittrade.com.
9. Your Rights and Choices
You may access, update, or correct your profile information inside the application.
You can request deletion of your account or export of your data by contacting legal@lockittrade.com. We may need to verify your identity before fulfilling your request.
If you are located in a region with specific privacy regulations (such as the EU, UK, or certain U.S. states), you may have additional rights over your personal data. We honor these rights in accordance with applicable laws.
You can manage email preferences by using the unsubscribe options in non-transactional messages.
10. International Data Transfers
Lock It Trade is operated from the United States. When you use the platform, your information may be transferred to and processed in the U.S. or other countries that may have different data protection laws than your jurisdiction.
We rely on approved safeguards such as contractual clauses and service provider commitments to protect data transferred internationally.
11. Children's Privacy
Lock It Trade is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we learn that a minor has provided personal data, we will take steps to delete that information.
12. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. When updates are significant, we will notify you through the platform or via email.
Your continued use of Lock It Trade after the effective date of an updated policy signifies acceptance of the revisions.
13. Contact
For privacy questions, data requests, or security concerns, email legal@lockittrade.com. We strive to respond within five business days.